Independent technology services

Est. 2020 — Working internationally

02 Managed Services / Standalone Security Monitoring

Detect selected suspicious changes. Review the alert.

Automated security monitoring with a limited human review of alerts. It does not include malware removal, repair or incident response.

Monthly price
€59
Billing
Per month, in advance
Allowance
15 minutes human alert review

Monthly subscription

€59 per month

Billed monthly in advance · No minimum term · 14 days' cancellation notice

02 / STANDALONE SECURITY MONITORING

We monitor for selected suspicious changes or activity on the website and notify you when something requires attention. The included human review provides an initial assessment of whether an alert warrants further investigation.

Standalone Security Monitoring is deliberately limited to detection, notification and initial review. It is not a malware removal service, a website repair service or an incident response arrangement.

What is included

  • Automated security monitoring
  • Detection of selected suspicious changes or activity
  • Security alerts and notifications
  • Up to 15 minutes of human alert review per month
  • Initial assessment of security alerts
  • Basic investigation to determine whether an alert warrants further attention
  • Customer notification and recommendations for further action

02 Monthly allowance

Included Human Alert Review.

The allowance is a monthly allocation, not a guaranteed response time or an unlimited amount of work. It applies to this subscription and expires at the end of each billing month.

What it covers

  • Initial assessment of a security alert
  • Basic investigation to determine whether the alert warrants further attention
  • Customer notification and recommendations for further action
  • The allowance is cumulative per subscription per month, not 15 minutes per alert

What it does not cover

  • General technical support
  • Website maintenance
  • Corrective technical work
  • Malware removal
  • Repairing a compromised website
  • Extensive security investigations
  • Emergency incident response
  • Guaranteed immediate response
  • 24/7 human monitoring or support

When the allowance is exhausted

When the monthly review allowance is used, further security alerts are still recorded and notified, but additional human investigation is not included in the subscription. Any further investigation, malware removal or repair is quoted separately and only undertaken with your approval.

How additional work is approved

Additional investigation, malware removal or corrective work is not performed automatically. We explain what is required, obtain your approval and quote the work separately where appropriate.

Standard additional technical work: €75 per hour, 15-minute minimum billing increment.

Additional work and subscription terms

03 Other plans

Compare the rest of the range.

Each plan has a different scope and allowance. The monitoring plans include human alert review; the care plans include corrective technical support.

Next step

Tell us what needs to work.

An existing website, a new application or infrastructure that needs attention. Start with the problem and we will tell you what we can take on.