What happens when nobody maintains your business website?
A website can keep returning a 200 response long after parts of it have quietly stopped working. Maintenance is the work that notices.
3 min read
00 Independent technology services
We build, secure and manage the technology your business depends on
From business websites and custom applications to security monitoring and managed infrastructure, we provide the technical expertise to keep your digital operations running.
- Est. 2019
- Independent, owner-led
- Three divisions
- One accountable team
- Build · Secure · Manage
- Responsibility beyond delivery
The systems your business depends on need someone responsible for them.
We build business websites and custom applications, monitor and secure them, and manage the servers and infrastructure they run on. For existing systems, we take over the technical responsibility that has become difficult to carry internally.
That can be a single website, a long-running business application, or an estate of servers, deployments and backups. The common thread is practical ownership: someone who understands how the system works, notices when it does not, and is accountable for what happens next.
Independent · Working internationally · Direct technical involvement
Three ways we take technical responsibility.
Ongoing management of websites, defined development projects and administration of the infrastructure underneath. Each division can stand alone; together they cover the full life of a business system.
01
Managed Services
Ongoing maintenance, monitoring and technical management for business websites.
02
Software & Website Development
Business websites, custom applications and modernisation, delivered as defined projects.
03
Managed Infrastructure
Administration and management of the servers and infrastructure your systems run on.
All services
Managed Services from €39 per month. Compare the four plans.
Built by us. Carried by us.
A healthcare website and product developed independently, and an established insurance platform we took over and have maintained for approximately three years.
Insurance software / 3 years — ongoing
Long-term technical ownership of an insurance platform
An established insurance platform, originally built by two developers, which The Buffalo Company took over and has independently maintained and developed for approximately three years.
Accountancy services / Live / Ongoing
Digital strategy and website development for an accountancy practice
An ongoing digital engagement with QuickPro Accounting, covering website development, SEO consultation, content strategy and continued digital development. Working closely with the business owner, the focus is on strengthening the practice's online presence and developing its website into a more effective source of prospective clients.
Take responsibility, then keep it.
The work starts with understanding what exists, who depends on it and what happens when it fails. From there we agree the technical responsibility, do the work in visible steps and leave a clear operating position.
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01
Understand
We review the website, application, hosting, access and dependencies, including the parts that are undocumented.
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02
Agree responsibility
We define what we are taking on, what remains with you or your provider, how issues are reported and who decides.
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03
Do the work
Development, maintenance, monitoring or infrastructure changes are delivered in small, verifiable steps.
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04
Stay accountable
Work ends with documentation and a clear owner. Where the relationship continues, responsibility stays with us.
Notes from the work.
Practical observations on maintenance, security, monitoring, infrastructure and the technology decisions behind them.
Website monitoring and security monitoring are not the same thing
One tells you the site is unreachable. The other tells you it has changed. Businesses often buy one and assume they have the other.
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What to check before taking over an existing website
A takeover is a transfer of responsibility, not a change of name in the footer. The difficult work is finding out what you have inherited.
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